I lead teams to create user-centered digital experiences.

First Bus

2019 ⋅ Head of UX ⋅ iOS / Android

Managing the product design of First Bus, increasing information availability, reducing frustration and building customer trust.

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Domino's Pizza

2019 ⋅ Head of UX ⋅ Mobile

Managing the design of Domino's customer-facing and driver-support products to reduce customer waiting times, improve franchise efficiency and increase revenue.

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First Rail

2019 ⋅ Head of UX ⋅ iOS / Android

Helping First Rail's customers to plan and buy digital tickets for train journeys, increasing customer satisfaction and business revenue.

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2016 ⋅ Lead Product Designer ⋅ Web

I designed a web-based product for managing insurance claims, increasing staff satisfaction and efficiency.

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